Terms and Conditions

Effective Date: 6/1/26

Welcome to Clear Smiles. These Terms and Conditions describe the rules and guidelines for using our website, communicating with our office, and interacting with our online services. By accessing or using this website, you agree to these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this website.

Use of This Website

The content on this website is provided for general informational purposes only. It is not intended to replace professional dental, orthodontic, medical, legal, or financial advice. Visiting this website or submitting information through this website does not create a provider-patient relationship unless and until you have been formally accepted as a patient by our office.

You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or accessibility of the website.

No Medical or Orthodontic Advice

Information on this website may describe orthodontic treatment options, aligner treatment, patient care, scheduling, payment options, and related services. This information is general in nature and may not apply to your individual needs. Treatment recommendations can only be made after an appropriate consultation, examination, review of records, and clinical evaluation by a licensed provider.

If you are experiencing a dental or medical emergency, please call 911 or contact an appropriate healthcare provider immediately.

Appointments, Consultations, and Treatment

Submitting a form, requesting an appointment, or contacting us through the website does not guarantee appointment availability, treatment eligibility, insurance coverage, financing approval, or any particular treatment outcome. Treatment timelines, results, fees, and recommendations vary by patient.

Any treatment plan, pricing, promotional offer, or financing option discussed on this website or through communication with our office may be subject to change and may require additional review, eligibility confirmation, or written agreement.

Website Forms and Communications

When you submit information through our website, you agree that the information you provide is accurate and that you are authorized to provide it. We may use the information you submit to respond to your inquiry, schedule appointments, provide patient support, send follow-up communications, and deliver information related to our services.

Please do not submit sensitive medical information through general website forms unless the form specifically requests it and is intended for that purpose.

SMS/Text Messaging Terms

By providing your mobile phone number and consenting to receive text messages from Clear Smiles, you agree to receive SMS/text messages from us. These messages may include conversational messages, customer care messages, appointment reminders, scheduling updates, treatment-related reminders, account notifications, billing or payment-related reminders, and other service-related communications.

Message frequency may vary depending on your interactions with our office, appointment schedule, treatment status, and communication preferences.

Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages. Clear Smiles is not responsible for any charges from your mobile carrier.

You may opt out of receiving SMS/text messages at any time by replying STOP to any text message from us. After you reply STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you should no longer receive SMS messages from us unless you opt in again.

For help, reply HELP to any text message from us or contact our office directly at (469) 460-5915 or support@clearsmiles.com

Consent to receive SMS/text messages is not a condition of purchasing any goods or services.

SMS/Text Messaging Disclosure:

If you consent to receive SMS from Clear Smiles, you agree to receive conversational, customer care, appointment reminder, scheduling, treatment-related, and account-related SMS messages from us. Reply STOP to unsubscribe. Reply HELP for help. Message and data rates may apply. Messaging frequency may vary. Visit https://clearsmiles.com/privacy/ to view our Privacy Policy.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, protect, and disclose information. Our Privacy Policy is available at:

https://clearsmiles.com/privacy/

By using this website, you agree to the practices described in our Privacy Policy.

Insurance, Financing, and Payment Information

Any information related to insurance, financing, estimated fees, promotions, or payment options is provided for general informational purposes only. Insurance benefits, coverage, deductibles, exclusions, and patient responsibility vary by plan and are determined by the insurance carrier. Financing options may be subject to approval by third-party financing providers.

Patients are responsible for understanding and fulfilling their financial obligations according to any signed treatment agreement, payment plan, or financing arrangement.

Promotions and Offers

From time to time, Clear Smiles may advertise promotional offers, discounts, or special pricing. Promotions may be subject to eligibility requirements, expiration dates, location availability, provider approval, and other restrictions. Promotions cannot be combined with other offers unless expressly stated.

We reserve the right to modify, extend, or discontinue any promotion at any time, subject to applicable law.

Intellectual Property

All content on this website, including text, images, graphics, logos, icons, videos, design elements, and other materials, is owned by or licensed to Clear Smiles unless otherwise stated. You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without written permission from Clear Smiles.

Third-Party Links

This website may contain links to third-party websites, platforms, financing providers, patient portals, social media pages, or other external resources. These links are provided for convenience only. Clear Smiles does not control and is not responsible for the content, privacy practices, security, or terms of any third-party website.

Accessing third-party websites is done at your own risk.

Website Availability and Accuracy

We make reasonable efforts to keep the information on this website accurate and current. However, we do not guarantee that all information is complete, accurate, current, or free from errors. We may update, modify, or remove website content at any time without notice.

We do not guarantee that this website will always be available, uninterrupted, secure, or free from technical issues.

Limitation of Liability

To the fullest extent permitted by law, Clear Smiles and its owners, providers, employees, contractors, affiliates, and representatives are not liable for any damages arising from your use of this website, your inability to access this website, reliance on website content, or interaction with third-party links or services.

This limitation applies to direct, indirect, incidental, consequential, special, or punitive damages, even if we have been advised of the possibility of such damages.

No Guarantees

Orthodontic treatment outcomes vary by patient and depend on many factors, including diagnosis, treatment plan, patient compliance, biology, oral hygiene, appointment attendance, aligner wear, and other clinical considerations. Nothing on this website guarantees a specific treatment result, timeline, or outcome.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.

Contact Us

If you have questions about these Terms and Conditions, our Privacy Policy, or our SMS/text messaging program, please contact us: